This policy will apply to all activities, services, and operations related to our cloud computing and infrastructure services, and will be clearly communicated to employees, collaborators, clients, and partners.
1. General Commitment
AP Interactive Solutions S.L. will establish and maintain an integrated policy that ensures respect for personal data privacy, information and systems security, and environmental protection, aligned with international standards, current legislation, and best management practices.
2. Privacy and Data Protection
AP Interactive Solutions S.L. will comply with:
- Regulation (EU) 2016/679 (GDPR) on personal data protection
- Organic Law 3/2018 (LOPDGDD) on data protection and digital rights guarantees
- Guidelines of the Spanish Data Protection Agency (AEPD)
Applicable Principles
This Privacy Policy is established with the aim of strengthening the digital trust of our stakeholders, in particular our employees, clients and suppliers. It sets out how employees and the third parties with whom we have a relationship must act regarding the protection of the privacy of all those who entrust us with their information, so that:
- Personal data will be collected for legitimate, explicit, and limited purposes, and processed lawfully, transparently, and securely
- The principle of minimization will be applied, collecting only the necessary data
- The rights of access, rectification, erasure, objection, restriction, and portability will be guaranteed
- Appropriate technical and organizational measures will be implemented, in accordance with ISO/IEC 27701 (privacy extension of ISO/IEC 27001)
- Users will be informed about cookies and tracking technologies in line with the ePrivacy Directive and applicable national regulations
Data We Process on This Website
This website is primarily informational and minimizes the collection of personal data. Specifically:
- Contact form: when you write to us we process your name, email address, and the content of your message, for the sole purpose of handling and responding to your enquiry. Legal basis: your consent. Retention: for as long as the relationship lasts or until you request its deletion.
- Site preferences: your theme preference and cookie choice are stored in your browser's local storage, not on our servers (see the Cookies Policy).
- Technical logs: for security, our servers may record technical data (IP address, date and time, browser type) for a limited period.
- No profiling: we use no analytics or advertising cookies and do not build profiles of visitors.
- Recipients: we do not share your data with third parties except where legally required. The site is hosted on our own infrastructure (AS215691).
3. Information Security
AP Interactive Solutions S.L. will maintain a strong commitment to the protection of information and associated systems, in accordance with:
- ISO/IEC 27001 (Information Security Management)
- National Security Framework (ENS) in its basic category, applicable to technology services that may interoperate with the public sector
- NIS2 Directive (EU 2022/2555) on cyber resilience and the security of networks and information systems
- Best practices in governance, risk, and compliance (GRC)
Applicable Principles
- Confidentiality, integrity, availability, and traceability of information will be preserved
- Risk-based cybersecurity measures will be applied, including access control, encryption, monitoring, and incident management
- Awareness and continuous security training for employees and collaborators will be promoted
- A Business Continuity and Recovery Plan aligned with ISO 22301 will be in place
4. Environment and Sustainability
AP Interactive Solutions S.L. will commit to operating responsibly with the environment, in accordance with:
- ISO 14001 (Environmental Management)
- Regulation (EC) 1221/2009 EMAS (EU Eco-Management and Audit Scheme)
- Spanish legislation on sustainability and waste management (Law 7/2022 on waste and contaminated soil for a circular economy)
- EU Green Deal and the 2030 Agenda guidelines on sustainable development
Applicable Principles
- Promote energy efficiency and the responsible use of resources
- Encourage the use of sustainable cloud infrastructures with providers certifying their efficiency (e.g., ISO 14001, ISO 50001)
- Minimize the digital carbon footprint of the website through sustainable design practices and the use of renewable energy in hosting
- Properly manage electronic waste in collaboration with certified providers, complying with Royal Decree 110/2015 on WEEE
5. Compliance, Review, and Continuous Improvement
- This policy will be reviewed annually or whenever regulatory, technological, or organizational changes occur
- AP Interactive Solutions S.L. will promote continuous improvement of its processes in terms of privacy, security, and sustainability
- Mechanisms for contact and complaints will be made available to stakeholders to exercise their rights and submit queries
6. Contact for Exercising Rights
To exercise your rights regarding data protection, information security, or sustainability, you can contact us through:
Responsible entity: AP Interactive Solutions S.L.
CIF: B56483407
Address: C/ Esteban Salazar Chapela 115, 29004 Málaga, Spain
Email: [email protected]
Phone: +34 900 433 337
Website: https://apinteractive.es
7. Supervisory Authority
You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe we have not handled your personal data properly.
8. Reference Standards and Certifications
Privacy and Data
- GDPR (EU 2016/679)
- LOPDGDD (LO 3/2018)
- ISO/IEC 27701
- ePrivacy Directive
Security
- ISO/IEC 27001
- ENS (Basic Category)
- NIS2 Directive
- ISO 22301
Environment
- ISO 14001
- EMAS (EC 1221/2009)
- Law 7/2022 WCSC
- EU Green Deal
AP Interactive Solutions S.L. — Committed to privacy, security, and sustainability